Welcome to LearnOsphere
LearnOsphere (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (learnosphere.in) or use our services. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information:Name, email address, phone number, billing address, and other details you provide during registration or when using our services.
- Usage Information: Information about your interaction with our platform, such as pages visited, time spent, and features used.
- Payment Information: Payment details, including billing address and transaction history, collected through secure payment gateways.
- Technical Information: Device type, IP address, browser type, operating system, and other technical details related to your use of our website or app.
2. How We Use Your Information
- Providing and improving our services.
- Personalizing your experience on the platform.
- Processing transactions and sending receipts.
- Communicating updates, offers, or promotional materials.
- Ensuring security and preventing fraud.
- Complying with legal obligations.
- Charging a minimal fee for dashboard usage to maintain platform quality and accessibility.
- Providing educational content to students and allowing teachers to upload content on our platform.
- Ensuring that all uploaded content is reviewed and approved by LearnOsphere admins, teachers, or content experts before being made available.
- Rewarding teachers for approved content by crediting payments to their wallets.
- Implementing a refer-and-earn system for teachers and students, where a teacher inviting another teacher earns a reward after both upload content that gets successfully verified by the admin, teacher, or content expert.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share information with:
- Service Providers: Third-party vendors assisting us in delivering services (e.g., payment processing, analytics).
- Legal Authorities: If required by law or to protect our rights, property, or safety.
4. Data Security
We implement robust security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
- Access, update, or delete your personal information.
- Withdraw consent to processing your data.
- Opt-out of receiving promotional communications.
Contact us at info@learnosphere.in to exercise your rights.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience. Manage preferences via browser settings.
- Essential Cookies: Necessary for the operation of our website.
- Performance and Analytics Cookies: Help us understand user behavior and improve functionality.
- Advertising Cookies: Deliver relevant advertisements to you based on your preferences.
You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of third-party websites you visit.
8. Children’s Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
10. International Users
If you are accessing our platform from outside India, please note that your data may be transferred to, stored, and processed in India. By using our services, you consent to the transfer of your information to India, subject to this Privacy Policy.
11. Family Policy
We value a safe and inclusive environment for all users, including families. Our platform is designed to support family-friendly educational content while ensuring safety for students and teachers.
- Parental Control:Parents or guardians can supervise their child's learning experience and monitor content accessed on the platform.
- Content Moderation:All educational material uploaded by teachers undergoes a strict review process by LearnOsphere admins, teachers, or content experts to ensure it is appropriate and meets educational standards.
- Safe Learning Environment:We do not tolerate inappropriate, harmful, or offensive content. Any violation of this policy may result in the removal of content or suspension of the account.
- Privacy Protection: We do not collect unnecessary personal information from children and ensure compliance with data protection regulations for young learners.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.